Mobile CRM Anywhere is a mobile application to get updated the business opportunities of your company in real time. Helps you to consult your customers’ data on the move, the logs of each communication with the client, interviews planning, tasks, products or services associated and all with a simple, intuitive and easy to use interface.
In short, this is an application that lets you take any business opportunity on the move, It improves the service to customers because it becomes much more personalized, and also it will release you your opportunities of deals to be conducted at any time, anywhere via your smartphone.
What is it good for?
It is a tool for managing the relationship with customers and it becomes an important part of a marketing highly effective business strategy as it is totally focus on customer’s needs.
Companies must develop CRM strategies to ease their view, administration and management of the lifecycle and customer’s relations. From them, companies must perform certain actions which bring added value to customer’s service and create new business deals they really identify. These actions are:
• INCLUDE a single integrated database, the marketing chain and the different channels with customers.
• INTEGRATE the communications with customers, physical communications, web / internet, sales force and call centers or telemarketing.
• INTELLIGENCE management of customer marketing . Exploit the database analyzing profiles, studying customer’s sale habits and at the end, using technology for results and profitability.
• INNOVATE in business proposals and customer relations.
